CATCH ➟HATCH➟ DISPATCH
The customer journey contains several stages.
Understanding each phase is key to business success.
Most prospective customers start at the awareness phase, where a user has a problem or need and looks for an answer.
We use the three S's during the attention phase.
SEO, Social, and Search
Nurture leads that engaged with the brand.
During the affection stage, we utilize resources offline and online to develop an enduring relationship.
During the assimilation phase, customers with meaningful experiences with an organization's products or services can become vocal supporters for the brand.