CATCH ➟HATCH➟ DISPATCH

The customer journey contains several stages.
Understanding each phase is key to business success.

Most prospective customers start at the awareness phase, where a user has a problem or need and looks for an answer.

CATCH

We use the three S's during the attention phase.

SEO, Social, and Search

Nurture leads that engaged with the brand.

HATCH

During the affection stage, we utilize resources offline and online to develop an enduring relationship.

DISPATCH

During the assimilation phase, customers with meaningful experiences with an organization's products or services can become vocal supporters for the brand.